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COMMERCIAL HEATING & COOLING SERVICES

FAQ's

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  • How Often Should I Change My Air Filter?

    Every 30 days is a good rule of thumb. We suggest changing it when you receive your power bill. This is always a good reminder!

  • My HVAC system is brand new, why do I need maintenance?

    If your HVAC system has broken down in the middle of the work day or you need a quick fix to keep your business operating effectively, our emergency HVAC team will work to resolve your issue as quickly as possible and make sure that your business is always in top form.


    We know you want to keep your costs under control, so we also offer commercial HVAC service solutions you can count on. With our professional service solutions, you can get your HVAC systems checked regularly by a team who knows what to watch out for. We'll look for the signs that your HVAC unit is about to fail and repair your system before it becomes a full-blown replacement, saving you a fortune.

  • What Is A Load Calculation?

    An HVAC load calculation is the process of determining the heating and cooling requirements for a space.  This calculation takes into account factors such as the size of the space, the insulation levels, the number of windows and doors, the orientation of the building, and the climate in which the building is located.  By accurately calculating the load, HVAC systems can be properly sized and designed to provide optimal comfort and energy efficiency.

  • Why A Smart Thermostat?

    Enjoy the flexibility to automate, monitor, and control your comfort settings from anywhere. Reduce utility costs by setting a schedule or putting your system into  energy-savings mode or easily change the temperature when you’re away.  Trane’s large, user-friendly touchscreens are easy to read and simple to use. 

  • How Do You Price The Repairs I Need?

    When it comes to pricing the repair needed for your HVAC system, our technicians follow a thorough diagnostic process when they come to your home. This includes identifying the issue and determining the best course of action to fix it. Once this diagnosis is complete, they will present you with up front, all inclusive pricing for any recommended repairs.


    Our technicians will take the time to discuss all options with you and answer any questions you may have. This transparent process allows you to know before any repairs are started exactly how much your investment will be. We believe in providing our customers with clear and fair pricing, so you can trust that you are getting the best value for your HVAC repair needs.

  • How Long Does A New System Installation Take?

    The duration of a new HVAC system installation can vary based on several factors, including the type of system being installed. Generally, a standard installation can take anywhere from one to three days.

    For example:

    Simple Replacement: If you are replacing an existing system with a similar one, the installation may be completed in just one day.

    Complex Installations: If the installation involves additional ductwork, modifications to your home, or a completely new system design, it may take two to three days or longer.

  • Do You Offer Dryer Vent Cleanings?

    Our comprehensive cleaning process ensures that your dryer vent system operates efficiently and safely. As part of our service, we conduct both pre and post work camera inspections of the dryer vent flex and piping. This allows us to assess the condition of the vent before we begin cleaning and verify the effectiveness of our work afterward.

    By using this technology, we ensure that all lint and debris are removed, helping to prevent potential fire hazards and improve your dryer's performance.

WE'RE INTENTIONAL ABOUT HOW WE SERVE.

Here's what you can expect:

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We listen carefully.

We listen carefully.

We'll listen to your concerns and offer as much detailed information as we can over the phone about potential solutions, pricing, and wait time.

When you call, we pick up—

24 hours a day, 365 days a year.

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We respond with urgency.

We respond with urgency.

Our members are guaranteed service within 12-36 hours (depending on their plan), and all others are responded to on a first-come-first-serve basis.

Pro tip: Membership perks start immediately!

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We treat you like family.

We treat you like family.

Our seasoned technicians are professionals from your community who tell you honestly what they would do if it was their home.

We'll see you around town and want to be able to look you in the eye.

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